Privacy Policy

Last Updated: September 29, 2026

1. User Information to be Collected and Method of Collection

1. Information provided by the user
   The information to be provided by the user for or through the use of the Service is as follows:
• e-mail address and other contact information;
• credit card information, bank account information, e-money information and other information regarding payment method;
• information transmitted by the user through entrance forms or other methods specified by the Company;
2. Information provided from another service, based on the user's permission for the Service to associate with such another service in relation to the user's use of the Service
   If the user permits the Service to associate with other services such as social networking services ("Outside Service") in relation to the user's use of the Service, the Company may collect the following information from the Outside Services in accordance with the conditions agreed by the user at the time of such permission:
• ID used by the user for the Outside Service; and
• other information for which the user, in the privacy settings in the Outside Service, permits the disclosure to its associated services;
3. Information automatically collected by the Company in the course of the user's use of the Service
   The Company may collect information regarding access to or use of the Service, which includes the following.
• referer
• IP address
• device name, OS name and OS version, language set on the device, and other information that identifies the device
• information regarding server access logs
• cookies, ADID, IDFA and other identifiers
4. Information collected by the Company with the consent respectively given by the user in the course of the user's use of the Service
   If the user respectively gives the consent in the manner set forth in Section 3.1, the Company may collect the following information from the device used by the user.
• location information

2. Purpose of Use

1. provision, maintenance, protection and improvement of the Service, including but not limited to acceptance of registration for the Service, identification, record of user settings and payment of use fees that are related to the Service;
2. measurement of traffic and actions of the user
3. To improve the quality of services provided by the Company
4. distribution, display and measuring effect of advertisements
5. guidance and response to inquiries relating to the Service;
6. addressing a violation of rules, regulations or policies of the Company relating to the Service (the "Rules"); and
7. notice of modification to the Rules or related matters.

3. Method of Notice, Publication and Consent; Method of Requiring Discontinuance of Use

• location information

4. Outside Transmissions; Provision to Third Parties; Information Collection Modules

1. Affiliated Party
   Google Inc.
2. URL of Privacy Policy of Affiliated Party above
   https://policies.google.com/privacy?hl=ja
3. URL for Opt-out (invalidation) of Affiliated Party above
   https://policies.google.com/privacy?hl=ja
   https://tools.google.com/dlpage/gaoptout

5. Provision of Personal Information to Third Parties

1. The Company authorizes such third party to handle the personal information in whole or in part to the extent necessary to accomplish the purpose of the use;
2. The personal information is provided through a business transfer by way of merger or other similar transactions;
3. The personal information is provided to an affiliated party or a provider of an information collection module pursuant to Section 4 hereof;
4. The Company is required to cooperate with state or local governmental organizations or their agents to perform their duties or obligations pursuant to applicable laws and regulations, and such performance is likely to be precluded if the consent of the user must be obtained; and
5. In addition to the foregoing, the Company is entitled to provide information pursuant to the Act on the Protection of Personal Information (the "Act") or other applicable laws and regulations.

6. Disclosure of Personal Information

7. Correction and Suspension of Use of Personal Information

7-1. If the Company is required pursuant to the provisions of the Act by the user to (1) correct the content of personal information due to the reason that such information is false, or (2) suspend use of personal information due to the reason that such information is being handled beyond the scope of the purpose of the use previously made public, or has been collected in a fraudulent or otherwise illicit manner, then the Company shall, without delay after confirming that the request is made by the user itself, conduct an appropriate investigation and based upon the results thereof, correct the content or suspend the use of such personal information, and notify the party to that effect. In cases where the Company decides not to make such correction or suspension of the use, the Company shall notify the user to that effect.

7-2. In the event that the Company is required by the user to delete its personal information and has determined that it is necessary to accept such request, the Company shall, after confirming that the request is made by the user itself, delete such personal information and notify the party to that effect.

7-3. Should the Company not be obligated to correct, or suspend use of, information under the Act and other applicable laws and regulations, Sections 7-1. and 7-2. shall not apply.

8. Inquiries

9. Additional Information for Ambient

This section describes how the Ambient app handles information. The general examples above do not mean that Ambient requests payment card or bank account details, location, or advertising identifiers. Ambient generates its sounds on the device and does not use those items for sound playback.

9-1. Purchases

Ambient uses RevenueCat to check, provide, and restore Premium access. RevenueCat assigns an anonymous app user ID and processes information such as product identifiers, purchase and subscription status, transaction identifiers, and technical device and request information. The applicable store processes the payment: Samsung Galaxy Store for the Galaxy version, Google Play for the Google Play version, and Apple App Store for Apple versions. Ambient does not ask for or store full payment card numbers. We use purchase information to provide entitlements, restore purchases, and handle purchase-related support.

9-2. Contact requests

If you submit an inquiry through Ambient, our Form Concierge contact form receives your message. The form uses an anonymous support account so you can view replies. Depending on the platform, the submission also includes device model and manufacturer, operating system and app versions, language, time zone, screen details, the form source, and Premium status. The form service records the IP address and user agent associated with the request. We use this information to respond to inquiries, diagnose problems, and prevent abuse. The form is hosted on Cloudflare infrastructure. Cloudflare Turnstile may process network and browser information when it checks a submission for abuse.

9-3. Recipients and retention

• RevenueCat receives the anonymous app user ID, purchase information, and technical information needed to manage Premium access. See RevenueCat's privacy policy.
• The applicable store, including Samsung Galaxy Store for the Galaxy version, handles payments and its own transaction records. See Samsung's privacy information for Galaxy Store purchases.
• Cloudflare processes the contact form's submitted content, support identifiers, device and request information, and any Turnstile verification data to host and protect our Form Concierge service. See Cloudflare's privacy policy.

Ambient removes on-device inquiry history older than three calendar months when the inquiry history is loaded, but the anonymous support credential may remain on the device so replies can be retrieved. Server-side inquiry messages, replies, and associated information have no automatic deletion date; we retain them until we delete them, including in response to a verified request where applicable, subject to legal retention duties. Purchase and entitlement records are retained as needed to provide access and meet legal obligations; the stores and RevenueCat also apply their own retention rules. Uninstalling Ambient does not itself delete information held by these services. To request access, correction, or deletion of information held by us or our service providers, contact us using Section 8 or follow our Ambient data deletion instructions. We will verify the request and respond in accordance with applicable law.

10. Procedure to Amend this Privacy Policy

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