Privacy Policy
Last updated
zoome LLC is referred to as the Company in this Privacy Policy. This Policy describes how the Company handles user information including personal information when providing its services.
Contents
- About this website
- 1. Information collected and collection methods
- 2. Purposes of use
- 3. Notice and consent and requests to stop use
- 4. Outside transmissions and information collection modules
- 5. Provision of personal information to third parties
- 6. Disclosure of personal information
- 7. Correction and suspension of use
- 8. Inquiries
- 9. Additional information for ambient
- 9-1. ambient purchases
- 9-2. ambient contact requests
- 9-3. ambient recipients and retention
- Additional information for Circles & Lines
- 10. Changes to this Privacy Policy
About this website
dotpx.com is a static website hosted on GitHub Pages. GitHub logs and stores visitors' IP addresses for security purposes. GitHub handles these hosting records under its own privacy statement.
This website does not include analytics tags. When you choose a language we save that preference in your browser's localStorage. You can remove it by clearing this website's saved data in your browser. The preference is used to select the display language.
The general categories below describe information that our services may handle depending on their features. They do not mean that every website visitor or every app provides all of this information. The sections for ambient and Circles & Lines explain their specific handling.
1. Information collected and collection methods
User information means information identifying users and their activity in a service and other information created or accumulated about users or their devices that the Company collects under this Policy.
Depending on the service and collection method the Company may collect the following information.
- Information provided by a user. This includes email addresses and other contact information. It may include credit card information and bank account information and electronic money information and other payment method information. It also includes information submitted through entry forms or other methods specified by the Company.
- Information from an outside service that the user permits to connect with our service. In accordance with the conditions accepted when giving permission this may include the user's ID in the outside service and other information that the user permits that service to disclose to connected services through its privacy settings.
- Information automatically collected when the service is used. This may include the referring page and IP address and device name and operating system name and version and device language and other device identifying information. It may also include server access logs and cookies and ADID and IDFA and other identifiers.
- Location information collected from the user's device with the user's separate consent as described in section 3.
2. Purposes of use
The Company uses user information for the following purposes in providing its services.
- Providing and maintaining and protecting and improving the service. This includes accepting registrations and verifying identity and recording user settings and processing service fees.
- Measuring traffic and user activity.
- Improving the quality of services provided by the Company.
- Delivering and displaying advertisements and measuring their effectiveness.
- Providing guidance and responding to inquiries about the service.
- Addressing violations of the Company's rules or regulations or policies relating to the service.
- Giving notice of changes to those rules and related matters.
3. Notice and consent and requests to stop use
3-1. The Company obtains the user's consent before collecting location information.
3-2. Users may request that the Company stop collecting or using all or part of their information by choosing the applicable setting specified in the service. The Company will promptly stop the collection or use in accordance with the Company's rules. For information necessary to provide the service the Company will stop collection or use only when the user withdraws from the service under the procedures specified by the Company.
4. Outside transmissions and information collection modules
Where a service uses the applicable Google functionality Google may store cookies on a user's device and accumulate and use user information. The general policy identifies Google as an affiliated party. The links below provide Google's privacy information and its Analytics opt-out tool.
This description of services that use Google functionality does not mean that dotpx.com includes a Google Analytics tag.
5. Provision of personal information to third parties
The Company will not provide personal information contained in user information to a third party including a third party outside Japan without the user's prior consent except in the following circumstances.
- The Company entrusts a third party with handling all or part of the personal information to the extent necessary to achieve the purpose of use.
- Personal information is provided as part of a business transfer through a merger or a similar transaction.
- Personal information is provided to an affiliated party or an information collection module provider under section 4.
- The Company must cooperate with a national or local government body or its agent in performing duties required by law and obtaining consent could interfere with those duties.
- The Act on the Protection of Personal Information or another applicable law or regulation otherwise permits provision of the information.
6. Disclosure of personal information
When a user requests disclosure of personal information under the Act on the Protection of Personal Information the Company will verify that the request comes from that user. The Company will then disclose the information without delay to the extent required by the Act and other applicable laws and regulations. If no such information exists the Company will notify the user.
The fee for disclosure of personal information is JPY 1000 per request.
7. Correction and suspension of use
7-1. A user may request correction under the Act because their personal information is inaccurate. A user may also request suspension of use under the Act because the information is handled beyond the previously announced purpose or was collected through fraud or other unlawful means. After verifying the user's identity the Company will investigate without delay and correct the information or suspend its use as appropriate based on the results. The Company will notify the user of the result including a decision not to make a correction or suspend use.
7-2. If a user requests deletion and the Company determines that it must accept the request then the Company will verify the user's identity and delete the personal information and notify the user.
7-3. Sections 7-1 and 7-2 do not apply when the Company is not required to correct or suspend use under the Act or other applicable laws or regulations.
8. Inquiries
Send suggestions or questions or complaints or other inquiries about the handling of user information to the contact below.
- Company name zoome LLC
- Address 3F Shinjuku Seventh Hayama Building 1-36-2 Shinjuku Shinjuku-ku Tokyo 160-0022 Japan
- Person responsible for handling user information Shuhei HAYAMI
9. Additional information for ambient
This section describes how the ambient app handles information. The general examples above do not mean that ambient requests payment card or bank account details or location or advertising identifiers. ambient generates sounds on the device and does not use those items for sound playback.
9-1. ambient purchases
ambient uses RevenueCat to check and provide and restore Premium access. RevenueCat assigns an anonymous app user ID. It processes product identifiers and purchase and subscription status and transaction identifiers and technical device and request information.
The relevant store processes the payment. This is Samsung Galaxy Store for the Galaxy version and Google Play for the Google Play version and Apple App Store for Apple versions. ambient does not request or store full payment card numbers. We use purchase information to provide entitlements and restore purchases and handle purchase support.
9-2. ambient contact requests
When you submit an inquiry through ambient our Form Concierge contact form receives your message. The form uses an anonymous support account so that you can retrieve replies.
Depending on the platform the submission also includes the device model and manufacturer and operating system and app versions and language and time zone and screen details and form source and Premium status. The form service records the request's IP address and user agent.
We use this information to respond to inquiries and diagnose problems and prevent abuse. The form is hosted on Cloudflare infrastructure. Cloudflare Turnstile may process network and browser information to check a submission for abuse.
9-3. ambient recipients and retention
RevenueCat receives the anonymous app user ID and purchase information and technical information needed to manage Premium access. The relevant store handles payments and its own transaction records. This includes Samsung Galaxy Store for the Galaxy version.
Cloudflare processes submitted contact form content and support identifiers and device and request information and any Turnstile verification data to host and protect our Form Concierge service.
ambient removes on-device inquiry history older than three calendar months when inquiry history is loaded. The anonymous support credential may remain on the device so replies can be retrieved.
Server-side inquiry messages and replies and associated information have no automatic deletion date. We retain them until we delete them including in response to a verified request where applicable and subject to legal retention duties.
Purchase and entitlement records are retained as needed to provide access and meet legal obligations. The stores and RevenueCat also apply their own retention rules. Uninstalling ambient does not itself delete information held by these services.
For access or correction or deletion of information held by us or our service providers use the contact in section 8 or the ambient data deletion instructions below. We verify requests and respond in accordance with applicable law.
Additional information for Circles & Lines
Circles & Lines stores drawing history and settings on the device. It keeps the latest 100 history entries. Premium daily records are stored separately from that history limit. Drawing data includes the drawn points and their dates and measurements and scores. We do not operate a separate server that receives drawing data from the app.
On iOS Premium daily records sync through the user's private CloudKit database under their iCloud account. History and settings and the current canvas do not sync. Turning off daily recording stops new records but does not stop synchronization of existing daily records.
Purchases and restoration use Apple StoreKit on iOS and Google Play Billing on Android. The stores process purchases under their own policies. Circles & Lines does not use RevenueCat.
Circles & Lines does not use analytics SDKs. Its Android version does not include advertising SDKs and disables app backup. Its iOS privacy manifest declares no tracking and no collected data types. These app declarations do not prevent Apple or Google from processing information for their store and platform services.
The Japanese first-use guidance on iOS downloads its font from Apple. This download connects to Apple's service.
For questions about data or deletion use the contact in section 8. Data stored in iCloud and store transaction records are also subject to the respective platform's policies.
10. Changes to this Privacy Policy
The Company may amend this Policy as necessary. If an amendment requires user consent under applicable law then the amended Policy applies only to users who have consented in the manner specified by the Company. The Company will announce the content and effective time of an amendment on its website or by another appropriate method or notify users.